Terms of Service

Welcome to Elstran Books. By accessing or using our website at elstranbooks.com (the "Site"), purchasing our products, or subscribing to our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Site or our services. These Terms constitute a legally binding agreement between you and Elstran Books regarding your use of the Site and services.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on this page with an updated revision date. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

For the purposes of these Terms of Service:

• "Site" refers to elstranbooks.com and all related web pages
• "We," "Us," "Our" refers to Elstran Books
• "You," "Your," "User" refers to any individual or entity using the Site
• "Products" refers to books, e-books, digital downloads, and other items offered for sale
• "Services" refers to the website, newsletter, customer support, and other offerings
• "Content" refers to text, images, graphics, and other materials on the Site

To use our Site and services, you must be at least 13 years of age. By using the Site, you represent and warrant that you meet this age requirement. If you are under 18 years of age, you must have the consent of a parent or guardian to use the Site and make purchases. Parents and guardians are responsible for the actions of minors under their supervision.

You also represent and warrant that you are legally permitted to use the Site and enter into these Terms under applicable laws. You may not use the Site if you are prohibited from doing so under applicable laws.

You may be required to create an account to access certain features of the Site. When creating an account:

• You must provide accurate, current, and complete information
• You must maintain and update your information to keep it accurate
• You are responsible for maintaining the confidentiality of your password
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our discretion.

Book Sales

Elstran Books offers young adult fiction, children's books, and related literary works for sale through our website. All products are subject to availability. We reserve the right to:

• Limit quantities of products available for purchase
• Discontinue any product at any time
• Refuse service to anyone for any reason

Digital Products

Many of our products are delivered digitally via email. When you purchase a digital product:

• The product will be delivered to the email address provided at checkout
• You are responsible for ensuring your email address is correct
• Digital products are for personal, non-commercial use only
• You may not copy, distribute, or resell digital products without permission
• Access to digital products is granted immediately upon successful payment

Product Descriptions

We strive to provide accurate descriptions and images of our products. However, we do not warrant that descriptions, images, or other content is accurate, complete, reliable, or error-free. If a product offered by us is not as described, your sole remedy is to contact us for resolution as described in our Refund Policy.

Prices

All prices displayed on the Site are in US dollars and are subject to change without notice. Prices shown do not include any applicable taxes, which will be added to your order at checkout if required by law. We reserve the right to:

• Change prices at any time without prior notice
• Correct pricing errors on the Site
• Offer promotions, discounts, or special offers at our discretion

Payment Methods

We accept payment through PayPal. By making a purchase, you agree to:

• Provide accurate payment information
• Pay all charges incurred, including applicable taxes
• Pay in full before products are delivered

PayPal processes all payments securely. By using PayPal, you agree to their terms of service and privacy policy. We do not store your complete payment details on our servers.

When you place an order through our Site:

• We will send you an order confirmation email
• Your order is not confirmed until payment is successfully processed
• Digital products will be delivered via email within 24 hours of successful payment
• You are responsible for providing a valid email address for delivery
• Check your spam/junk folder if you do not receive your digital product

We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

Due to the nature of digital products, all sales are final. However, we want you to be satisfied with your purchase. Our refund policy is as follows:

Digital Products

• Refunds may be considered within 7 days of purchase if there is a technical issue with the product that we cannot resolve
• Duplicate purchases will be refunded upon request
• No refunds will be provided if you simply changed your mind or no longer want the product
• Products not as described may be eligible for refund on a case-by-case basis

How to Request a Refund

To request a refund, contact us at books@elstranbooks.com with:

• Your order number
• The email address used for the purchase
• The reason for your refund request

Refunds will be processed within 5-10 business days after approval. The refund will be credited to the original payment method used for the purchase.

All content on the Site, including but not limited to text, graphics, logos, images, book covers, excerpts, and software, is the property of Elstran Books or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

Copyright

All books, stories, and written content available on the Site are protected by copyright. You may not:

• Copy, reproduce, or distribute our books or digital products
• Create derivative works based on our content
• Use our content for commercial purposes without permission
• Remove any copyright or proprietary notices from our products

Trademarks

"Elstran Books" and our logo are trademarks of Elstran Books. You may not use our trademarks without prior written consent.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes. This license does not include the right to download, copy, or distribute any content without express permission.

You agree not to engage in any of the following prohibited activities:

• Using the Site for any unlawful purpose
• Attempting to gain unauthorized access to our systems or accounts
• Interfering with or disrupting the Site or servers
• Using bots, scrapers, or automated tools to access the Site
• Transmitting viruses, malware, or other harmful code
• Harassing, threatening, or harming other users
• Providing false or misleading information
• Copying, distributing, or reselling our products without permission
• Reverse engineering or attempting to extract source code from the Site
• Circumventing any security measures on the Site
• Using the Site to send spam or unsolicited communications
• Violating any applicable laws or regulations

Violation of these rules may result in termination of your account and legal action if necessary.

If you submit reviews, comments, or other content to the Site:

• You grant us a non-exclusive, royalty-free, perpetual license to use, display, and distribute your content
• You represent that you own the rights to the content you submit
• You agree not to submit content that is defamatory, obscene, or unlawful
• You agree not to submit content that infringes on others' intellectual property rights
• We may remove any content at our discretion without notice

We do not endorse or assume responsibility for user-generated content on the Site.

The Site may contain links to third-party websites, including:

• Social media platforms (Facebook, Twitter, Instagram)
• Payment processors (PayPal)
• Other external websites

We are not responsible for the content, accuracy, or practices of third-party websites. Your use of third-party websites is at your own risk. Please review the terms and privacy policies of any third-party sites you visit.

No Warranty

THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Accuracy of Information

While we strive to provide accurate information on the Site, we do not guarantee the accuracy, completeness, or timeliness of any information. Information may contain errors or become outdated.

Opinions

Opinions expressed on the Site, including in blog posts and reviews, are those of the individual authors and do not necessarily reflect the views of Elstran Books.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELSTRAN BOOKS AND ITS OWNERS, EMPLOYEES, AFFILIATES, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Site
• Any errors or omissions in the content
• Unauthorized access to your account or data
• Any interruption or cessation of our services
• Any bugs, viruses, or other harmful code transmitted through the Site
• Any actions of third parties

IN ANY CASE, OUR TOTAL LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

You agree to indemnify, defend, and hold harmless Elstran Books and its owners, employees, affiliates, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with:

• Your use of the Site
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations
• Any content you submit to the Site

We may terminate or suspend your access to the Site immediately, without prior notice, for any reason, including:

• Violation of these Terms
• Conduct that we believe is harmful to other users or the Site
• Legal requirements or requests from law enforcement
• Extended periods of inactivity

Upon termination, your right to use the Site will immediately cease. We may delete your account and associated data. Termination does not affect provisions of these Terms that should survive termination.

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflicts of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved in the courts of the United States.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

If you have a dispute with us, please contact us first to attempt to resolve the issue. We are committed to providing excellent customer service and will work with you to address any concerns.

If we cannot resolve the dispute informally, any legal action must be brought within one (1) year after the cause of action arises. You waive any right to participate in class action lawsuits or class-wide arbitration.

If you have any questions about these Terms, please contact us: